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Assistant Shop Manager

Job No:


Employer Reference:

SOC Code:


15,912.00 - 15,912.00 per year
15912 per annum



Crawley UK


Full time

Date posted

Nov 11, 2017

Closing date

Pension details


LOCATION: Crawley, West SussexJOB TITLE: Assistant Shop ManagerSALARY & BENEFITS: 15,912.00 per annumWORKING HOURS: Full Time ? 40 hours per week including weekend working on a rota patternTHE COMPANY: Our clients mission is to lead the community in support of all those facing death and bereavement.They are now looking for inspirational individuals to join their trading team to support their high street charity shop located in Crawley, West Sussex. You will be an ambassador for our client on the high street; raising vital funds for the charity.THE ROLE: As an Assistant Shop Manager you will be pivotal in assisting our client's Shop Manager in leading and empowering a team of volunteers to engage with the local community and to maximise the gift of income from donors.Key Responsibilities for the Assistant Shop Managers role include:Covering the managing and co-ordinating all activities of the shop in the absence of the managerTake and sort donations and make presentable ready for saleResponsible for shop merchandisingSecurity of the shop and its contents and maintaining records of transactionsCash handling and general till workEngage with to build and grow relationships with the local community, to promote the the stores, the charity, and it's excellent servicesTHE CANDIDATE: As an Assistant Shop Manager should be have experience in a customer facing / care environment (this can be experience within a voluntary capacity) and must be someone who can deliver great customer service. You will need to have good numeracy and written communication skills so must have a minimum of a GCSE C grade in Maths & English (or equivalent qualification).You will need to be physically fit and able to carry heavy items such as bags of donations. Most importantly, you should be someone who is enthusiastic, enjoys a hands on approach to work and someone who is compassionate and empathetic towards people and out clients company aims and mission. You will need to be able to take a flexible approach as this role will require occasional weekend work. Although not essential Full UK Driving Licence would be desirable as may occasionally be asked to provide sickness or holiday cover to other stores within the West Sussex area.Key Experience/ Characteristics preferred for the Assistant Shop Managers role in Crawley, West Sussex stores include :-Experience in a customer care environment or role is essentialMust have a GCSE C grade in Maths & English (or equivalent qualification)Strong communication skills are essentialFlexibility in the hours you can work including weekendsAlthough not essential, previous experience within a third sector or charitable organisation would be beneficialNot essential but a Driving Licence would be desirableDoe this sound like you? If yes then please hit the apply now button.You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps

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