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Business Advisor

Job No:

44679003

Employer Reference:

SOC Code:

Wage

17,000.00 - 19,000.00 per year
Bonus

Hours

Location

Glasgow UK

Duration

Full time

Date posted

Oct 18, 2017

Closing date

Pension details

Description

Love working within customer service?Want to work for reputable Bank with excellent training and career progression?Search are currently recruiting for a number of Customer Service Advisors to work with their client based in Clydebank who are expanding their existing teams due to company growth. If you care about great customer service and would like a career in Financial Services, then this is the ideal role for you.Duties of the role will be:* Act as first point of contact for Customers with regards to setting up new Business Banking Accounts* Dealing with a high volume of calls and resolve queries and action requests from customers* Profiling customer to provide the products are right for them* Update the internal data base with accurate information* Work to call and quality targets* Act as a subject matter expert providing guidance to all customersTo be considered for this role you require the following:* Previous customer service experience is essential * Enthusiasm with a positive attitude * Exceptional communication and customer service skills with ability to build relationships* Excellent attention to detail* Retail, Hospitality and Contact Centre background will all be considered What's on offer?* Starting salary of between 17,500 to 19,000 depending on experience* Shift work between the hours of 8am and 6pm Monday to Friday, no weekend shifts* Annual Bonus paid in December* Exceptional additional benefits package* Onsite parking facilities* Easily accessible to public transportTo be successful for this role you MUST be able to pass a credit check and criminal record check.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

How to apply

https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=44679003

Employer

Search Consultancy LTD

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Additional information

  • If you are looking for work, Tax Credits could top up your earnings
  • All successful candidates will be vetted by the employer prior to taking up appointment.
  • This vacancy meets the requirements of the National Minimum Wage Act
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