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Client SErvices Assistant

Job No:


Employer Reference:

SOC Code:


19,305.00 - 21,585.00 †per year



Edinburgh UK


Part time less than 30 hours

Date posted

Oct 31, 2017

Closing date

Pension details


Client Services AssistantVeterinary Clinical Services£19,305 - £21,585 pro rata for 25.5 hours per weekApplications are invited for the dual post of Client Care/Accounts Assistant based in the world leading Hospital for Small Animals, Royal (Dick) School of Veterinary Studies (R(D)SVS), Easter Bush Veterinary Centre.This varied and interesting post requires a confident outgoing individual with excellent communication skills and attention to detail.Working in a fast paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level client care. Previous experience in a veterinary practice is desirable. The ability to work in a busy office/reception environment is essential. Duties will include greeting clients and visitors, managing patient records and appointments, dealing with telephone queries from clients and referring veterinary surgeons, maintaining paperwork, processing insurance claim forms and payments. You should be able to work independently as well as part of a team.Ideally, you should have a working knowledge of veterinary practice management computer packages and an understanding of veterinary terminology.† This will be split between the Reception and Accounts departments on a rota basis. Flexibility in hours is essential and availability to offer further hours on request to ensure cover during holidays/illness. Opening hours are 8am ? 7pm Monday, Tuesday, Thursday and 8am ? 6pm Wednesday and† Friday. In addition to these hours this position will be required to work 8.45am ? 12.15pm Saturday on a 1:4 rota. Opening times may be subject to change.For more information contact Penny Fraser, Client Care Supervisor on 0131 650 7650 or email Ref: 041741.† Closing date: 21 November 2017For further particulars and to submit an application, visit the University of Edinburgh?s website via the apply button below.

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University of Edinburgh, College of Medicine and Vet Medicine

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