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Credit Controller

Job No:


Employer Reference:

SOC Code:


18,000.00 - 21,000.00  per year



Congleton UK


Full time

Date posted

Nov 9, 2017

Closing date

Pension details


Our prestigious client who is based in Congleton requires a Credit Controller to join their team. The Credit Controller is responsible for ensuring that the payment of customer invoices is within agreed payment terms. In addition, they are responsible for the identification and avoidance of bad (aged) debt and exposure whilst ensuring high quality and service to customers and agencies.Duties for the Credit Controller will include:-Reconciliation and management of accounts ensuring adherence to credit termsMaintaining proactive contact with customers to ensure invoices have been received, are accurate and clear for paymentSpeaking to customers in advance ensuring that payments are ready to be issued on time and in fullOn-going audit and analysis of credit limits to mitigate the risk of exposureResolve queries both internally and externally around outstanding invoicesSet up new customer accounts accurately, in detail and prior to first invoice due dateMake timely recommendations for preventative action where balances are outstanding and deemed "at risk"Make recommendations for legal action to collect monies owed if necessaryProactive contact with clients to ensure they are kept up to date with any issues or changesEnsure notes and actions are clearly recorded in the credit control system.Communicating and managing customer repayment plans as agreed with Credit Control ManagerConsistently meet set targets and key performance indicatorsTake ownership of complex account problemsUse judgement and act upon it to recognise where advice and support is needed to resolve account problemsPersonally ensure that clients are kept up to date on issues, exceptions or changeRaise and process credit requestsCandidate Requirements:Dedicated Credit Control experienceConfident communication skills and an excellent telephone mannerExcellent numeracy and literacy skillsStrong customer service abilities and an understanding of query ownership and resolution.Hours: Monday to Friday, 8.15am to 4.45pm or 8.45am to 5.15pm

How to apply


Brampton Recruitment Limited

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Additional information

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  • This vacancy meets the requirements of the National Minimum Wage Act
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