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Halton UK


Full time

Date posted

Apr 14, 2018

Closing date

Pension details


Job SummaryTo work as part of a team in a busy and challenging department. The role will involve managing a number of accounts, cash forecasting and working to strict deadlines.Job ResponsibilitiesProactively manage your customers? accounts by telephone and email to ensure that cash is collected in a timely manner in line with the agreed credit termsEngage with our customers to build strong relationships and partnerships utilising your excellent customer service skillsWork with different areas of the business to drive query resolution on your problem accountsIdentify cash receipts for your customers? accounts and match these with remittance advise formsLog queries and work with the Billing team to seek resolutions to enable payment Work towards your set targetsSupply  accurate updates on your customers?  accounts as and when requiredPrepare accurate forecasts to report how you will achieve weekly/monthly collection targets.Responsible for proactively resolving simple invoice queries at first point of contact.Adopt a continuous improvement approach, identify any opportunities for improvement and take ownership until completion.Demonstrate professional behaviours and working relationships with all your internal and external customers. Take ownership and drive your own development with the support of your colleagues, Manager and any other resources available.Complete any ah-hoc duties requested by the Credit Control Manager based on business requirements.This job description summarises the main aspects of the role, but does not cover all the duties that the job holder may be required to perform.  Therefore the job description is a minimum standard.  It is not a statement of all that the job does or may entail and is not intended to restrict the scope of the job but clearly define a starting point.Qualifications & CompetenciesPrevious experience of credit control. You will have a proven track record in this fieldMinimum of 4 GCSE?s grade A ? C including English and Maths (or equivalent)Good practical knowledge of Microsoft Office (Word / Excel and Outlook) and working knowledge of accounting systems - SAP preferableAbility to work under pressure and to meet tight deadlinesProactive approach to problem solvingGood communication oral and written together with negotiating skills and an understanding of the different communication needs of a range of customersGood planning and organisational skills, ensuring the ability to work on own initiative Equal Employment Opportunity Statement Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.About us Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60,000 dedicated professionals, serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple ? ?To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience?.

How to apply


Swissport GB

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