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Customer Service Advisors

Job No:


Employer Reference:

SOC Code:


15,500.00 - 16,000.00  per year



Birmingham UK


Full time

Date posted

Sep 5, 2017

Closing date

Pension details


SummaryWe?re looking for positive, passionate people who know how to deliver excellent customer service to join our market-leading motor insurance claims department in Birmingham. What will you be doing?You?ll join a busy and dynamic claims department based in the heart of Birmingham City Centre, just minutes from New Street station. A confident communicator and attentive listener, you?ll deal with inbound calls, reassuring our direct customers or brokers that we?ll handle their claim with fairness and professionalism. Working closely and liaising with a number of external customers including field investigators, engineers, police and third party insurers, you?ll use a variety of tools to investigate claims. We?d also like you to build and maintain a relationship with either a large network of brokers or our direct customers.You?ll work a 35 hour working week on a rotating shift basis, between the hours 8.00am?8.00pm, Monday to Friday (and one in four Saturdays between the hours 9.00am-5.00pm).

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Additional information

  • If you are looking for work, Tax Credits could top up your earnings
  • All successful candidates will be vetted by the employer prior to taking up appointment.
  • This vacancy meets the requirements of the National Minimum Wage Act
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