These are the details of the job selected

Customer Service

Job No:

44799503

Employer Reference:

SOC Code:

Wage

15,000.00 - 15,000.00  per year
Plus Performance Related Bonus

Hours

Location

Birmingham UK

Duration

Full time

Date posted

Nov 7, 2017

Closing date

Pension details

Description

Job Purpose:Serves customers by providing information; responding to requests; resolving problems; collecting revenue.Duties: * Provides information to customers by verifying understanding of request; answering questions; offering assistance. * Initiates service by recording requests; forwarding to despatching. * Collects revenue by receiving and recording payments. * Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. * Improves quality results by evaluating processes; recommending changes. * Updates job knowledge by participating in educational opportunities. * Accomplishes customer service and organisation mission by completing related results as needed.Skills/Qualifications:Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Maths Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus

How to apply

https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=44799503

Employer

Pertemps

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Additional information

  • If you are looking for work, Tax Credits could top up your earnings
  • All successful candidates will be vetted by the employer prior to taking up appointment.
  • This vacancy meets the requirements of the National Minimum Wage Act
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