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eCommerce & Marketplace Account Manager

Job No:


Employer Reference:

SOC Code:


35,000.00 - 40,000.00  per year



London UK


Full time

Date posted

Nov 8, 2017

Closing date

Pension details


Job Specification eCommerce and MarketplaceAccount Manager Mission:To support the eCommerce sales growth through both and marketplacesales accounts.  Reporting to eCommerce Director, and working closely with the Digital Marketing Manager and the Head of eCommerce you are expected to contribute to the day-to-day running of the Company's website, along with several key sales accounts including Amazon UK and US. Key Responsibilities: Sales Accounts (marketplaces)Manage This Works? Amazon UK channel through the Luxury Beauty program (vendor/wholesale model). Experience of Amazon wholesale account management essential.Manage This Works? Amazon US channel (seller channel). Experience of the Amazon seller model essential.Responsible for setting the appropriate range/products to be sold across marketplace channels, and determining appropriate pricing and promotion.Managing stocks, new product launches, and ensuring timely replenishment.Producing reports for management on sales performance.Competitor/reseller monitoring and reporting.Advising on new account opportunities.  ThisWorks.comEmail Campaign management, all the way from conception to dispatch. The candidate must have experience of email construction (html knowledge helpful), email testing and dispatch, customer segmentation, and planning and executing customer lifecycle campaigns. Experience of the Dotmailer email platform is highly desirable.Manage, update and optimize content according to the eCommerce trading calendar. Responsibilities include product merchandising, planning and building landing pages, and managing on site promotions.Collate weekly KPI and sales reports and associated commentary.Liaise with the web development agency on any technical issues, specifying and testing new web functionality as per the development plan. Experience of the Magento eCommerce platform is essential.Manage This Works? affiliate marketing activity through LinkShare. Offer operational support in conjunction with the finance and logistics teams.Contributing to Customer Service across phone, social media, Feefo and email.Responsible for training junior staff in Customer Service.   Competencies Required:Marketing campaign planning and execution.Strong communicator, verbally and written, and able to present to senior managers.A team player who is willing to support the wider organization.Strong commercial skills: negotiation, sales, contracts.Good analytical skills and report writing.Project management skills.Able to work independently and to clear deadlines.Able to prioritize under pressure. Academic / Technical requirements: Educated to degree level or equivalent, preferably in online, ecommerce or digital fields. Ideally possessing a postgraduate degree.2 years plus of experience in eCommerce/CRM for a brand or retailer.Working experience of email marketing.Working knowledge of the Magento eCommerce PlatformWorking knowledge of Google Analytics.A high standard of competency on Microsoft packages: Excel, Word, PowerPoint.  

How to apply


This Works Products Ltd

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