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Guest Service Assistant

Job No:


Employer Reference:

SOC Code:


15,600.00 per year


Shift work


Birmingham UK


Full time

Date posted

Nov 10, 2017

Closing date

Pension details


Job OverviewWorking as part of a team our Guest Service Assistants are required to provide the highest levels of guest care at all times, ensuring all guests are greeted promptly and appropriately throughout the hotel. All Guest Service Assistants are multi-skilled and work flexibly, carrying out a variety of duties within their working day through all areas of the hotel. These include, but are not restricted to front desk duties including check in and check out, answering the telephone, taking reservations, supporting with breakfast, waiting tables, assisting in our kitchen, working behind our bar and & dealing with guest enquiries.Experience is an advantage but not a pre-requisite.Be able to work evening and weekends.Please include a Cover letter detailing why you would like a career within the hospitality industry and how you are suited to the position.About Centre Island HotelsCentre Island Hotels deliver a brand experience with engaged, enthusiastic employees who have Centre Island personality. Our company and every member of our team must play their part in delivering exceptional service to our guests, our owners and our colleagues.With a real focus on performance, people, quality, profit and communities, Centre Island Hotels have an innovative approach.We believe in delivering the Brand with Centre Island ValuesOur values are an integral part of our business and our team should strive to always:Act with INTEGRITY and CAREENGAGE with customers and colleagues alikeShow PASSION in everything they doHave a COMMITMENT to continuously improveThis role contributes to Centre Island?s goals and Values by working with the General Manager and all employees to drive business forward and achieve budgets.

How to apply


Holiday Inn Express Birmingham City Centre

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Additional information

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  • This vacancy meets the requirements of the National Minimum Wage Act
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