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Hotel Night Duty Manager

Job No:

44772086

Employer Reference:

SOC Code:

Wage

11.00 - 15.00  per hour

Hours

Location

Royal Tunbridge Wells UK

Duration

Full time

Date posted

Nov 2, 2017

Closing date

Pension details

Description

An exquisite hotel in Royal Tunbridge Wells is looking to appoint a Night Duty Manager. The hours are based on a shift of 4 nights on and 4 nights off between 8.30pm and 7am to a max of 45 hours per week Role Purpose: To manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure all buildings are secure/locked at night. Key Responsibilities:   - To manage reception during the evening hours - Check in late arrivals and check out early departures in line with hotel procedures - To answer any calls/emails and to take effective messages - To attend to all late night guest requests - To ensure all access to the Mansion House and outer buildings are secure and perform any related security jobs as required overnight - To lock up and secure the Museum - To liaise with the Dog Handler throughout the shift to ensure the site is secure - Report any faulty equipment to the relevant persons - Perform all pre & post night audit duties - Liaise with the housekeeping department to see what areas need cleaning during the shift - To take part in scheduled training and to proactively take part in relevant hotel meetings - To have extensive knowledge of all hotel facilities - Identifying and removing potential H&S hazards - To adhere to Company processes with regard to Data Protection, Financial Crime and Treating Customers Fairly;  - This job description is not exhaustive and other duties and responsibilities of a similar level and nature may be required from time to time. Key Skills and Knowledge:   - Previous experience as reception supervisor or night porter - To have a proactive approach to work and a positive attitude which reflects the ability to work on one's own initiative - Excellent verbal communication - Ability to work methodically and to a time frame - IT skills and computer literate

How to apply

https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=44772086

Employer

Job Place LTD

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Additional information

  • If you are looking for work, Tax Credits could top up your earnings
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  • This vacancy meets the requirements of the National Minimum Wage Act
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