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Job No:


Employer Reference:

SOC Code:


22000 - 24000/annum



Norfolk UK


Full time

Date posted

Jan 24, 2017

Closing date

Pension details


IT Support Assistant Norwich Salary up to 24k per annumJob Purpose: My client is looking for an energetic driven individual to join their busy IS Team as a core team player within a diverse IT support environment.A high degree of flexibility is required to deal with a wide range of different production hardware and operational software issues, within a multi shift production environment that could, on occasion, require critical support outside of the core working day.The right candidate is a born problem solver, who has a keen eye for detail, is interested in providing an extremely high level of IT support and who can adapt to new challenges and learn new skills very quickly.Essential Skills and Knowledge: Extensive knowledge of the Microsoft Windows Operating system XP/2003 onwards including but not limited to; Windows Imaging Technologies NTFS Permissions Microsoft File Sharing techniques and guidelines Software/Hardware communication standards Remote Administration Security Best Practices Performance monitoring Error interpretation Indepth knowledge of the TCP/IP Suite and Network configuration Data Backup methodologies PC Hardware diagnosis / repair from board level PC Peripheral diagnosis /repair / installation Microsoft Active Directory End User security methodologies, guidelines, best practices and common tools Microsoft Office End User Configuration Microsoft Licensing Requirements Additional client supporting software such as .Net Framework, ODBC Drivers etc. Application deployment to 500 clients Antivirus deployment / maintenance in an Enterprise environment.Desirable Skills and Knowledge: Microsoft IIS 6/7/7.5 Microsoft SQL Server Administration Microsoft Exchange Server Administration Simpana Commvault tools Server Level Storage TechnologiesRAID, NAS, SAN, VHD Microsoft Hyper-V

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