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Inbound Customer Service Advisor

Job No:

43734042

Employer Reference:

SOC Code:

Wage

15,795.00 - 15,795.00 per year
Negotiable

Hours

Location

PRESTON BROOK, MERSEYSIDE, CHESHIRE UK

Duration

Full time

Date posted

Jun 1, 2017

Closing date

Pension details

Description

Inbound Customer Service Advisor - Permanent - On-Site Parking AvailableStart Date: 19th June Do you have a passion for customer service?Do you want to work for a company with a great reputation in delivering excellent customer service?Do you have customer service experience either telephone based or face to face?How does free on-site parking sound?If you possess excellent customer service skills we want to hear from you!We are looking for Inbound Customer Advisors to join our inbound call centre team based in Preston Brook. Immediate starts are available.Based in Preston Brook, as a customer service advisor you will take inbound calls from M&S customers who expect the same high quality shopping experience that they receive in store. You'll deal with a wide range of enquiries, ensuring that the customer's query is resolved first time while ensuring that the online database is updated accordingly. These calls will be about flower, furniture, clothing, homeware and food orders. You'll also be expected to respond to customer complaints and queries on information and returns.Salary: - 15,795Working hours are: - Flexible between 8am - 11pm Monday - Sunday on a rotational shiftThe ideal candidate will:have a natural enthusiasm for customer service and confidence when speaking to customersenjoy working in a fast paced environmentbe great at problem solving and strive to leave the customer happy each and every time.be a team player.Essential:You must be able to provide satisfactory references for the last 3 yearsYou must have NO unspent criminal convictionsMust be able to pass a lenient credit check Interviews and start dates ASAP. Click APPLY today or call Pammy Nauranga at Search Consultancy - Manchester for more information.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

How to apply

https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=43734042

Employer

Search Consultancy LTD

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Additional information

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  • This vacancy meets the requirements of the National Minimum Wage Act
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