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Insurance Claim /Damage Handler

Job No:


Employer Reference:

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Glasgow UK


Full time

Date posted

Aug 30, 2017

Closing date

Pension details


THE COMPANY:    Having expanded through steady growth and acquisitions, Turner Hire Drive currently has multiple locations throughout Scotland, & North England - maintaining one of the largest commercial vehicle rental fleets in the country. An opportunity now exists for the newly created position of an Insurance Claim /Damage Handler to be responsible for ensuring effective and economic resolution of all claims/ damage handled. This role is based in Glasgow. Day to day duties include:·         Ensuring that all insurance claims and damage reports are presented to brokers/ insurance company and customers in a timely manner.·         Providing management reports on current status of claims/ damage on a regular basis.·         Assisting in the improvement of standards of quality and productivity in the damage claim/ insurance claim processes, always looking for a better way to meet total customer satisfaction.·         Resolving any relevant queries and providing an inception to closure system for all claims and damage documentation·         Ensuring all damage and insurance related correspondence, filing and administration for the department is carried out timely, efficiently and accurately.·         Liaising with staff, customers and insurance companies on a daily basis to maintain key job function requirements.·         Providing an inception to conclusion process for the accident damage sustained to Turner vehicles.·          Efficiently resolving complaints ensuring compliance with the FSA regulations and timescales.  ESSENTIAL:  Ability to multitask, strong attention to detail and previous administrative experience.BENEFICIAL:  Previous accident claim or damage handling experience.PAY & HOURS OF WORK: £DOE, quarterly bonus, uniform, pension.42.5 hours, Monday ? Friday, 0800-1730.    

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Turner Hire Drive

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