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These are the details of the job selected

Job No:

42614092

Employer Reference:

SOC Code:

Wage

7.05 - 7.50  per hour
Service charge

Hours

Location

Bristol UK

Duration

Full time

Date posted

Apr 20, 2017

Closing date

Pension details

Description

Are you an energetic Guest Service Agent with strong customer focus and passionate about delivering memorable Guest Experiences then we would like you to join us on our "Journey of Hamptonality".Position PurposeTo be a passionate host and highly collaborative member of the guest service team who maximizes customer spend whilst delivering exceptional customer experiences both in FO and F&B.Duties &Key ResponsibilitiesHandle FO operations (check-in/check-out, reservations, calls, cash or CC transactionsEnsure the GM and GSM are kept fully aware of relevant guest feedbackProcess guest reservations in OnQAnswer and respond to all calls on hotel phone/switchboardEnsure full handover between shiftsHandle F&B Operations (preparing and serving food and beverages)Set up conference facilitiesNight audit proceduresBe fully aware of the correct procedures regarding the acceptance of closing cash shifts and docketsDeal with all cash and CC transactionsConduct hotel security checksComply with HACCP standardsIn return, we provide you very various benefits, excellent training plan and development opportunities as well as a discounted bus service rate from Bristol City Centre.Bristol Airport is the fifth largest UK airport outside of London and the only top ten UK airport to see growth each year since 2009. With extensive plans to grow further over the next 10 years, they are North Somerset's largest single-site employer. Serving the region with over 100 direct routes, they also act as an inbound gateway to the South West. The airport is defined by their exceptional people, who have a passion for travel, a willingness to go the extra mile, and pride in operating our airport to the highest possible standards.

How to apply

https://jobsearch.direct.gov.uk/GetJob.aspx?JobID=42614092

Employer

Monster UK

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Additional information

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