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Online/eBay Coordinator

Job No:


Employer Reference:

SOC Code:


8,817.00 - 10,081.00  per year
Pension + 7 weeks annual leave



Falkirk UK


Part time less than 30 hours

Date posted

Mar 14, 2018

Closing date

Pension details


 STRATHCARRON HOSPICE RETAIL LTD Online/eBay Sales CoordinatorPermanent Part Time: 20 hours per week(Over 5 days) Salary: £16,532 - £18,903 per annum, pro-rata Reference No: 1803396 We have a great opportunity for an Online/eBay Sales Co-ordinator to join Strathcarron Hospice Retail Ltd, to coordinate the everyday running of our eBay online shop. Based at Strathcarron Hospice Furniture Store in Falkirk and reporting into the Area Retail Manager key duties of this role will include:Meeting agreed sales targets, maximising turnover and minimising costs.Identifying suitable eBay stock, researching potential values and ensuring stock is appropriately priced, marketed and where appropriate Gift Aid is claimed, Organise the sorting, photographing and up-loading of all merchandise and manage a consistent number of items listed on eBay ensuring they are accurately presented and described.Applicants must have:Excellent interpersonalskills, time management and organisational skillsIT skills, working Cybertill, Microsoft Office and the Strathcarron Hospice WebsiteStrong numerical and written skills including financial record keeping, with an ability to provide accurate timeous financial/trading performance reportsAbility to work to and meet deadlines.This post is subject to a check with Police Act Disclosure. For further information, please contact David Rennie, Area Retail Manager on 01324 826222.                                                                                Application forms and job descriptions are available on our website at or by contacting Nicola Griffin, HR Co-ordinator on 01324 826222 or via e-mail at  Closing Date:   Wednesday 28th March 2018 STRATHCARRON HOSPICEJOB DESCRIPTIONOnline/eBay Sales Co-ordinator Reporting to: Area Retail Manager Location: Based at Strathcarron Furniture ShopHours of work: 20 hours over 5 daysJob Summary:The Online/eBay Co-ordinator will be responsible for the day to day running of Strathcarron Hospice?s eBay online shop, ensuring every opportunity is taken to recognise opportunities for online selling and maximise value of sales to achieve financial target. The post holder will also be responsible for other online selling platforms such as Gumtree. Key TasksTo meet the agreed sales targets, maximising turnover and minimising costs.To be proactive in the identification and generation of suitable eBay stock, working predominantly with the retail distribution centre and other colleagues across the retail operation.To maximise sales through identifying appropriate items, researching potential values and ensuring stock is appropriately priced, marketed and where appropriate Gift Aid is claimedTo organise the sorting, photographing and up-loadingof all merchandise.To manage a consistent number of items listed on eBay ensuring they are accurately presented and described.To ensure sold items are packaged appropriately and dispatched timeously, ensuring a high level of customer service.To ensure all reporting, cash handling, and security procedures are followed precisely and all relevant administration is accurately completed and reported within agreed timescales.To record income generated by individual shops from online salesTo ensure there is a sufficient number of volunteers to support the effective operation of the eBay function.To train, motivate and manage volunteers ensuring they are competent to carry out designated dutiesTo be aware of current trends in online selling and identify suitable on line and social media outletsTo develop initiatives to improve the performance of the eBay function.To ensure the effective day to day supervision of Health and Safety in relation to work area and associated work activities and ensuring compliance with Strathcarron Policies and ProceduresTo maintain excellent customer feedback from the eBay site and respond to customer enquiries.To attend Area Retail Meetings in the Hospice, as required.KEY SKILLSOn line eBay selling experienceExcellent interpersonal skills and ability to work well with colleagues and volunteers.IT skills, working Cybertill, Microsoft Office and the Strathcarron Hospice WebsiteStrong numerical and written skills including financial record keeping, with an ability to provide accurate timeous financial/trading performance reportsAbility to work to and meet deadlines.Excellent time management and organisational skills.Ability to prioritise workload to meet conflicting deadlines  STRATHCARRON HOSPICE RETAIL Terms and Conditions:The terms and conditions of service are those laid down in line with the Agenda for Change handbook. Location: Strathcarron Hospice. Salary Scale:Band 2: £16,532 - £18,903 per annum pro rataHours:Part Time: 20 hoursEmployees may be required to vary the pattern of their working week subject to the exigencies of the service. Duration:Permanent. Annual Leave:27 days rising to 29 days after 5 years? service and to 33 days after 10 years? service plus 8 public holidays (pro rata).Or 202.5 hours rising to 217.5 hours after 5 years? service and to 247.5 hours after 10 years? service plus 60 hours public holiday (pro-rata) Sick Leave & Pay:In accordance with Strathcarron Hospice provisions.Superannuation:This post is superannuable under The Falkirk Council Local Government Superannuation Scheme and your remuneration will be subject to deduction unless you choose to opt out of the scheme.  Right to work in the UK:Strathcarron Hospice has an obligation to ensure it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK for all prospective employees, regardless of nationality or job category               Pre-employment Health Assessment:No appointment can be confirmed until a satisfactory medical examination has been undergone.  Protecting Vulnerable Groups Scheme(if applicable):       From 28th February 2011 the Scottish Governmentintroduced a new membership scheme to replace and improve upon current disclosure arrangements for people who work with vulnerable groups. If the duties of this post involve regulated work with children and young people and/or protected adults, the successful candidate will require to be a member of the PVG Scheme and consent to Strathcarron Hospice obtaining a Scheme Record or a Scheme Record Update, if they are already a member of the Scheme. More information of the PVG Scheme can be found at  Police Act Disclosure Check(if applicable):If the duties of this post require the declaration and validation of criminal convictions, the successful candidate will be required to complete a standard or enhanced Police Act Disclosure Scotland check prior to any offer of appointment being made. In the event of employment, any failure to disclose such convictions could result in the withdrawal of any offer, disciplinary action or dismissal by Strathcarron Hospice. Confidentiality:In the course of your duties you may have access to confidential information concerning patients or staff.  Unauthorized disclosure or removal of information may lead to consideration of disciplinary action. Equality in Employment:Strathcarron Hospice fully supports the principle of equality in employment and opposes all forms of unlawful and / or unfair discrimination which cannot be shown to be justified. Strathcarron Hospice is committed to ensuring equality of treatment for both present and potential employees. No Smoking Policy:In line with Strathcarron Hospice?s No Smoking policy, Strathcarron Hospice is a smoke free environment. This means that smoking will not be permitted by staff anywhere within the Hospice premises including residences and grounds  Health & Safety:All employees have a responsibility for their own health & safety and the health & safety of others who may be affected by what they do.  Employees also have a duty to co-operate with their employer by following Strathcarron Hospice policies and procedures and safe systems of work; by using equipment safely and by bringing any shortcomings in health and safety arrangements to the attention of their employer.  Where something is provided in the interests of health & safety employees must not interfere or misuse it.  All employees have a legal responsibility to report any shortcomings in terms of this in their area.  Managers and supervisors have a responsibility for monitoring health & safety arrangements and ensuring staff are following policies and procedures and safe systems of work. Partnership Agreement:Contributing to the development of partnership working by: supporting Strathcarron Hospice in delivering its goals and objectives; supporting continuous improvement in own performance and the performance of the department, directorate and Strathcarron Hospice; attending training, development and other activities aimed at improving own skills and for the benefit of the organisation and patient care.    Applications forms should be returned to:Nicola GriffinHR CoordinatorStrathcarron HospiceRandolph HillDenny FK6 5HJ Closing date:Wednesday 28th March 2018  Ref No:  1803396  

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Strathcarron Hospice

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