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London UK


Full time

Date posted

Nov 14, 2017

Closing date

Pension details


Role Title: Senior Research Executive, Shopper InsightssKale Position: 50Location: LondonOpen Date: 14/11/2017Closed Date: 12/12/2017 Role Purpose/ Scope of RoleTo manage self and take responsibility for maintaining strong client relationships on projects. Act as a point of contact for client on live projects with regards to research inputs and outputs, ensuring that the project meets the client?s research requirements and provides valuable insight. The SRE will consistently ask ?what impacts will this have on the client?? and strive for ?right first time? quality, delivered on time. The Senior Research Executive will be involved in several projects at one time, of different scope and sizes and of which will be at different stages of completion; therefore the appropriate allocation of time for each of the following tasks will be vital to the successful achievement of this role. Core Behaviours ? Client/ InsightCosting, Pricing, BudgetsThe SRE will show financial acumen on projects, understanding how to cost a project, monitor the budget, and follow key financial processes. ·         Understands commercial and financial principles to ensure pricing decisions/ recommendations are appropriate to maximise profitability·         Has a working knowledge of the costing process and is able to produce a complete project cost in line with the agreed project scope, meeting the proposal requirements·         Monitors the budget throughout the project cycle, keeping in mind the importance of cost management of each project element·         Raises POs and ensures these are signed off by an AD and sent to the appropriate suppliers·         Ensures all client and supplier invoices have been recorded accurately and shared with finance in order to close the job·         Updates the PMD file and reviews this at month end Project Set Up, Implementation & DeliveryThe SRE will take responsibility for a number of project elements, including questionnaire design, tab specs, and analysis, reporting into the RM/ AD accountable for the project. The SRE will have a ?can do? attitude and avoids blaming others, focusing on solutions and maintaining control of the project even under pressure. The SRE will also actively share the right information with all key stakeholders and escalate issues or queries to a senior colleague as appropriate. A consideration of how each task contributes to the overall project will also be important.        The SRE will interrogate the brief, analyse and interpret research data accurately, and build the story to address the client need. ·         Takes an active role in kick-off meetings, led by the RM/AD who manages the client account, to ensure a clear understanding of the project, role of project team members, and identify the key risks and offer appropriate solutions·         Takes responsibility for the design of questionnaires of mid-level complexity ensuring they are fit for purpose e.g. appropriate structure, alignment with client objectives and cost assumptions before passing to more experienced project team member for review and sign off·         Thinks ahead to the scripting and output stage when designing questionnaires, with support from project lead or line manager, to ensure client?s questions will be covered·         Designs tab spec based on questionnaire and research questions, for review by project lead ·         Supports project lead in analysis and presentation planning meetings, or leads own meeting on smaller projects·         Uses data accurately, analysing data for presentations and summarises it effectively·         Sees patterns in the data and interprets inputs from multiple data points to draw conclusions, rather than seeing data points in isolation·         Charts relevant data for presentations  and takes responsibility for the accurate and timely delivery of the draft version to deliver project lead ·         Provides support for clients on mid-level complexity projects regarding research inputs and outputs·         Handles client project queries regarding research inputs and outputs·         Takes ownership for resolving data and analytical issues and escalates within an appropriate timeframe any issues that cannot be resolved to the senior colleague·         Supports face-to-face presentations, presenting sections where appropriate·         Actively participates in creative workshops or knowledge sharing opportunities ·         Arranges and leads project reviews and case studies/ learning where appropriate and shares with the team  Core Behaviours ? Project ManagementProject Set Up, Implementation & DeliveryThe SRE will ensure the project team has a clear understanding of the client requirement and use experience and knowledge to anticipate issues and ways to overcome them. The SRE will challenge and question processes and procedures, looking for constructive improvement to the project process, and build on-going and collaborative relationships with teams such as VR, LSR, and the GDC?s. The SRE will be responsible for effective project management throughout the process, reporting to the RM/AD accountable for the project where necessary. ·         Sets up the project schedule and maintains this (timings and owners for each task), notifying all appropriate teams and the client of changes in a timely manner·         Ensures questionnaire is kept up to date in Qlib, where relevant to the project·         Owns the scripter briefing document & phone call, manages the script checking (NB responsibility for sign off sits with a more experienced project team member)·         Manages fieldwork so that it starts and completes on time, to the agreed quotas; monitoring progress to ensure the right questions have been completed by a high quality, representative sample of respondents·         Understands how internal support functions work and how to get the best out of them [GDC?s- scripting, Data Processing, coding; LSR], ensuring each support function provides their input to a high quality, on schedule·         Checks data tables to ensure these meet the requirements in the tab spec and questionnaire logic  Additional Behaviours ? Client/ InsightBusiness Development·         Contributes to sector/ industry/ general trends conversations with the internal team, sharing this knowledge with clients where appropriate on live projects·         Supports creation and implementation of new business development and account development activity·         Is trained and aware of the KRSI product suite and the solutions which can be offered to clients to meet their business objectives·         Attends and supports client calls to identify scope of project and appropriate solutions Proposals·         Takes an active part in the team discussion following receipt of a client?s briefing, suggesting suitable methodology/ solution to meet the client?s needs from training on KRSI product suite·         Contributes to writing parts of, and/ or researching input into, proposals for new or existing clients, ensuring this meets the clients? research objectives Costing & Pricing·         Knowledge and understanding of ?pipeline?, budget targets (sales, revenue, OP) and Proportionate Performance (PP) Project Set Up, Implementation & Delivery·         Takes an active interest in developing a relationship with KR consultants and colleagues from other KR T-Shaped companies      

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