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Student Information Desk Advisor

Job No:


Employer Reference:

SOC Code:


20,046.00 per year



Exeter UK


Full time

Date posted

Mar 8, 2017

Closing date

Pension details


Education & Student Experience The University of Exeter is a Russell Group university that combines world-class research with very high levels of student satisfaction. Exeter has over 21,000 students from more than 130 different countries and is in the top 1% of universities in the world with 98% of its research rated as being of international quality. Our research focuses on some of the most fundamental issues facing humankind today. Fifty percent of our organisation is made up of Professional Services support staff that partner closely with the Academic colleges to ensure we achieve our strategy and vision. This full-time post is available from 3rd April 2017 on a fixed term contract of 12 months. The position of Student Information Desk Advisor offers an exciting opportunity for individuals with a keen interest in providing excellent customer service. We are looking for a dynamic individual who has a ?can-do? attitude, is an excellent team player and who is committed to providing an excellent customer experience at all times, even under demanding, high-volume, busy periods. You will be part of a high profile service that is critical to the delivery of the best student and staff experience by one of the UKs most ambitious universities. The dedicated and flexible ?in-house? team of up to 12 full time and 15 part time staff will carry out a wide range of activities including first line IT support to deliver excellent customer service to ensure students and staff receive a prompt, professional and integrated service at all times. We are looking for an individual with excellent interpersonal and communication skills, a friendly and professional manner, with good organisational and exceptional IT skills. The full range of necessary skills and experience can be found in the Job Description and Person Specification document which is available from our website.  Salary will be circa £20,046 per annum subject to knowledge, skills and experience. The closing date for completed applications is 16th March 2017. Applications should be made via our website. For more information and to apply online please go to Please quote reference number P47509 in any correspondence. The University offers some fantastic benefits including generous holiday entitlements, options for flexible working, an onsite gym, parking and a stunning campus environment in the heart of Exeter. Take a look at our careers site () for more information. The University of Exeter is an equal opportunity employer which is 'Positive about Disabled People'. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.

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University of Exeter

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