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Trainee Customer Consultant

Job No:


Employer Reference:

SOC Code:


18,000.00 - 18,000.00  per year
£18000 Per Annum + company car and benefits.



Colne UK


Full time

Date posted

Nov 10, 2017

Closing date

Pension details


Trainee Customer Consultant ? Toyota - ColneAt Vantage, we have built carefully on our recent success and we are proud to operate in twenty-four locations across Yorkshire, Lancashire and Midlands representing Toyota, Lexus, Kia, Hyundai, Citroen, Honda, Skoda and Mazda.Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for an experienced and customer focused Trainee Customer Consultant to join our team at Vantage Colne Toyota.Benefits:As well as a stable career, we offer a competitive salary package starting salary £18,000 + company car and benefits.This is a full-time role and typically you will be expected to work Monday to Friday and one out of three weekends on a rota basis.We offer 30 days? annual leave (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme, contributory workplace pension scheme and childcare vouchers.Trainee Customer Consultant Responsibilities:Joining the team as our new Trainee Customer Consultant, you?ll be joining a programme that offers the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brightest talent, as well as the chance to "earn while you learn".  Toyota are the highest ranked Automotive Brand in the world and spend more on R&D than any other company, leading the way in Hybrid engine technology and innovation. Your responsibilities will include:You will be expected to participate fully in all scheduled activities including the sessions at the Toyota Factory in Burnaston, Derby.Keeping all your learning logs up to date and ensure that you are prepared for your learning reviews with your manager and mentor.Assisting with general showroom activities; be comfortable with the digital showroom and assist your colleagues, keep data up to date, manage phone calls and social media queries.Welcoming and greeting customers to your Centre ensuring their experience is excellent.Qualifying the desires and wishes of the customer and guide them in the right direction identifying their needs and interests.Assisting the customer in understanding our unique in car technology and how to get the best performance from our Hybrid products.Working with and assisting other members of the team, including the Host to ensure all visitors to the showroom have an excellent experience and feel welcome.Getting involved with all activities that raise the profile of our Centre, such as those in the community promoting the Toyota brand and attracting new customers.The ideal Trainee Customer Consultant:To be successful in this role you will be professional, have a ?can do? attitude and be of smart appearance.  You will also have good verbal and written communication skills and be comfortable interacting and quickly building rapport with existing and new customers to Toyota and also with your colleagues. You will also possess:A full UK driving licence.Eligibility to work in the UK.At least 2 A Levels or equivalent qualification.IT skills, (MS Word, PowerPoint and Excel).GCSE Maths and English.Flexible to work hours required to carry out the role effectively and travel (to the training sessions)If you think you?ve got what it takes and would like to join our progressive motor group as our Trainee Customer Consultant, please click 'Apply Now' to send your application.The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

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