Assistant Manager Full Time job in Cardiff at Bon Marche

Assistant Manager - Full Time

Company: Bon Marche

Location: Cardiff UK

Date Posted:Nov 13, 2017

  Job Title:  Assistant ManagerLocation: CardiffHours: Full Time (37.5)Salary: Competitive  “Our customers are at the heart of what we do”Role Purpose:To proactively support the Store Manager in maximising sales through promoting excellent customer service and creating a culture which puts the customer first. Ensuring high retail standards are implemented and maintained in order to maximise profits. Support the development of Sales Colleagues, the Supervisor and in the absence of the Store Manager be accountable for the efficient operation of the store.Operating Environment:To operate in an open and even handed manner with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences.  Encourage everyone to achieve maximum potential and deliver a friendly serviceTo proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the businessBehaving with integrity and demonstrating professionalism at all times.  To always do what is right.To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised. Colleague Benefits:             Competitive Salary             Uniform Allowance             Company Pensions             Staff Discount             Flexible Benefit Scheme   Selection Criteria:Selection CriteriaEssentialDesirableEducation/Training Good standard of educationEducated to GSCE or equivalent level with 4-5 passes.  An NVQ in Retail Operations or Customer Services ExperienceSkills & Knowledge1-3 years previous retail management experienceKnowledge of selling skills and how to provide excellent customer serviceA good track record in meeting sales targetsKnowledge of stock control procedures, general administration required in a retail environment and what constitutes good retail standardsExperience in visual merchandisingTime management and prioritizing skillsCoaching and development skills1-3 years previous retail management experience in a fashion environmentFamiliarity with methods in recruiting, developing and motivating a team.PC LiterateFinancial management and budget controlStrategic planning skillsLeadership skillsInterpersonal skillsDecision making skills Personal Attributes Passionate about customer service and putting the customer firstGood communication skills, able to talk confidently to customers about products and to direct the team in their roleGood people management skills; able to lead effectively, motivate their team and delegate as necessaryA friendly, approachable nature with the ability to empathise with our customers.An honest, trustworthy individual with integrityAn individual who is motivated by selling and managing their team effectively to meet sales targetsGains satisfaction from contributing to the management of a well-run store with high retail standardsEnthusiasm, flair and the ability to work on their own initiativeGood organisational skills, which enable them to manage the team to ensure all tasks set are completed to the required standard and on timeA smart appearance which projects the right image to our customersA degree of flexibility is required to ensure management cover is provided for the store at all times Able to recognize their own strengths and weaknesses and those of their colleaguesKeeps personal development live and continuously strives to build knowledge / experience and support peer group To apply please visit our website Integrity                        Respect                           Friendly Service                           Professionalism   View full job description
JobCentre Plus 4 months ago
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